Refund Policy
At Greenside Dental Care, patient satisfaction is our top priority. If you have concerns about a payment or service, please contact our reception directly so we can promptly address the issue. Contact details can be found at the bottom of this policy.
Refunds may be issued under the following circumstances:
- Services were paid for in advance but not rendered.
- An overpayment was made on your account.
- A billing error occurred and has been verified by our staff.
All approved refunds will be processed within 3 to 5 business days from the date of approval. Refunds will be issued to the original form of payment whenever possible.
Please note:
- Refunds are not provided for completed services except in cases of documented error or dissatisfaction that qualifies under our patient care policy.
If you have questions regarding your bill or a potential refund, please contact our practice manager at:
